A new roof is a big investment, and most homeowners assume the warranty that comes with it covers pretty much everything. In reality, roof warranties are more complicated than they sound, and understanding the fine print now can save you a lot of frustration later.
Whether you’re planning a new roof in Asheville, Hendersonville, or anywhere else in Western North Carolina, here’s what you actually need to know before you sign anything.
There Are Two Different Warranties, Not One
Most homeowners think of their roof warranty as a single document, but it’s usually two separate warranties working together, and they don’t cover the same thing.
1. Manufacturer’s Warranty
This warranty comes from the company that makes your shingles, metal panels, or other roofing materials. It typically covers defects in the material itself, such as shingles that crack, curl, or fail prematurely due to a manufacturing flaw. Standard manufacturer warranties often run 25 to 30 years for asphalt shingles, though coverage may be prorated after the first several years, meaning you get less value back the longer you’ve had the roof.
What it usually does not cover: installation errors, storm damage, or normal wear and tear.
2. Workmanship Warranty
This warranty comes from the roofing contractor and covers the quality of the installation itself. If a roof leaks because of a mistake made during installation, this is the warranty that applies. Workmanship warranties vary widely between contractors, ranging from just one year to a lifetime, so it’s worth asking specifically what your contractor offers before work begins.
A strong material with a weak installation warranty, or the other way around, leaves gaps in your protection. Both warranties matter, and it’s worth understanding each one separately rather than assuming one covers the other.
What Roof Warranties Typically Don’t Cover
Damage caused by severe storms, hail, or fallen trees (this is usually a homeowner’s insurance matter, not a warranty claim)
Normal wear and aging of roofing materials over time
Damage caused by poor attic ventilation or improper maintenance
Issues that arise from work done by a different contractor after the original installation
How to Keep Your Warranty Valid
Most warranties come with conditions that are easy to overlook. Skipping recommended maintenance, using an unlicensed contractor for repairs, or making changes to the roof without documentation can all put your warranty at risk. Keeping records of inspections and any work performed helps protect your coverage if you ever need to file a claim.
Questions to Ask Before You Sign
What does the manufacturer’s warranty cover, and for how long?
Is the material warranty prorated, and if so, starting when?
What does the contractor’s workmanship warranty cover, and for how long?
What could void either warranty?
Is the warranty transferable if you sell your home?
Getting a Clear Answer for Your Roof
If you’re not sure what your current roof’s warranty actually covers, or you’re comparing options for a new roof installation, our team can walk you through the details in plain language before you commit to anything.
Burish Builders West serves homeowners across Western North Carolina, including Asheville, Hendersonville, and the surrounding communities, with honest guidance on materials, installation, and the warranties that protect your investment.
Call 828-712-3575 to schedule a free roof inspection or estimate today.
